Legal

Privacy Policy

How we collect, use, and protect your personal data.

Effective Date: February 28, 2026

Devopsflare LLC ("WaveProxy", "Company", "we", "us", or "our") is committed to safeguarding your privacy and personal information while you use our proxy services, website, or any system operated by Devopsflare LLC.

BY USING THIS WEBSITE https://www.waveproxy.com (the "System"), YOU AGREE TO THIS PRIVACY POLICY, WHICH MAY BE UPDATED WITHOUT PRIOR NOTICE. PLEASE READ IT CAREFULLY.

1. General Provisions and Definitions

1.1 Company: Devopsflare LLC is a limited liability company registered in the State of Wyoming, USA (the "Company" / "us" / "we"). We operate the proxy service platform accessible at https://www.waveproxy.com.

1.2 Client: Any person using the Company's services or systems is considered a client (the "Client" / "You"). Clients may be individuals or legal entities.

1.3 Services: The Company provides datacenter proxy services and residential proxy services, including IP addresses for Clients to connect to the internet and access to proxy management solutions (the "Services"). Terms of Service are available at https://www.waveproxy.com/terms.

1.4 This Privacy Policy is interpreted in line with our Terms of Service. Definitions therein apply here.

1.5 Contact us at any time by emailing [email protected] for privacy inquiries, data subject requests, or any concerns.

1.6 The Company reserves the right to modify this Privacy Policy at any time. Continued use of the Services constitutes acceptance of the most current version. The latest version is at https://www.waveproxy.com/privacy.

1.7 By agreeing to the Terms of Service and creating an Account, You automatically agree to this Privacy Policy.

1.8 If You disagree with any part of this Privacy Policy, You must immediately cease using the Services/System.

1.9 The Company commits to processing Your personal data according to the following principles: processing is lawful, fair, and transparent; data collection is limited to what is necessary; data is kept accurate; data is not retained longer than necessary; and appropriate security measures are applied.

2. Applicability

2.1 This Privacy Policy applies to all individuals using our Services globally, referred to as "Client" or "You."

2.2 Our Services are intended for individuals aged 18 or older. Minors are not permitted to use the Services or provide personal data.

2.3 If You represent a legal entity, your personal data may also be collected as part of operating an account on behalf of that entity.

2.4 You are responsible for ensuring your eligibility to use our Services under applicable law in your jurisdiction.

3. Data Controller and Obligations

3.1 Devopsflare LLC acts as the "data controller" for personal information you provide. In some circumstances, the Company may act as a "processor" on behalf of a client business entity.

3.2 This Privacy Policy applies to data processing by Devopsflare LLC (Wyoming, USA) covering data subjects globally, as our Services are available worldwide.

3.3 For any questions or to exercise your rights, contact us at [email protected]. We may request identification to verify your identity before processing certain requests.

3.4 As data controller, Devopsflare LLC maintains the following obligations:

  • Data Transfers: Personal data is not transferred to third parties unless necessary for service provision and with adequate protections in place.
  • Processing Records: The Company maintains records of processing activities as required by applicable law.
  • Breach Notification: In the event of a data breach, the Company will notify affected individuals and relevant authorities as required by applicable law.
  • Data Retention: Connection logs are retained for up to 30 days for bandwidth monitoring, abuse prevention, and lawful legal requests. After this period, logs are deleted or anonymized.
  • Sensitive Data: We avoid processing special categories of sensitive personal data unless explicitly required and consented to.
  • Processor Agreements: Where third-party processors handle data on our behalf (including Stripe and PayPal for payment processing), appropriate data processing agreements are in place.

4. Data We Collect and Sources

4.1 We collect personal data when you use our Services, communicate with our team, or interact with our website. Categories of data collected include:

  • Contact Data: Name, email address, phone number, company name (if applicable), and other contact details provided during registration or when contacting support.
  • Account Data: Username, hashed password, account preferences, and service subscription details.
  • Order & Financial Data: Purchase details, subscription packages, payment method information (processed securely via Stripe or PayPal — we do not store raw card numbers), and transaction history.
  • Connection & Log Data: IP addresses (source and destination), connection timestamps, bandwidth usage, proxy session metadata, device information, and browser type. Retained for up to 30 days then permanently deleted or anonymized.
  • Communication Data: Records of emails, support tickets, or other communications with our team.
  • Marketing & Analytics Data: Website interaction data, cookie data, and engagement metrics collected when you visit our website.

4.2 Data is collected directly from you (registration, contact, service use) and automatically through your use of the System (connection logs, cookies, analytics).

5. Purpose and Legal Basis for Processing

5.1 We process your personal data only where we have a lawful basis:

  • Performance of Contract: To manage your account, deliver Services (datacenter proxies, residential proxies), process payments via Stripe or PayPal, and fulfill our contractual obligations.
  • Consent: Where you have given explicit consent (e.g., marketing communications). Consent may be withdrawn at any time by contacting [email protected].
  • Legal Obligation: To comply with applicable laws, respond to lawful requests from authorities, and maintain required financial records. Log retention for 30 days also serves this purpose.
  • Legitimate Interests: Fraud prevention, network security, Service improvement, market research, and proportionate direct marketing.

6. Log Retention and Bandwidth Monitoring

6.1 WaveProxy retains connection logs for a period of 30 days. These logs include connection timestamps, IP addresses, and bandwidth usage data.

6.2 Purposes of log retention:

  • Bandwidth monitoring and enforcement of usage limits within subscribed plans.
  • Abuse prevention and enforcement of our Acceptable Use Policy.
  • Responding to lawful legal requests from law enforcement or other authorities as required by applicable law.

6.3 After the 30-day retention period, connection logs are permanently deleted or anonymized.

6.4 WaveProxy does not sell or commercially exploit connection log data. Access is strictly limited to authorized personnel and disclosed to third parties only when required by law.

7. Payment Processing

7.1 All financial transactions are processed by trusted third-party payment processors. WaveProxy currently accepts payments via Stripe and PayPal.

7.2 When making a payment, you interact with Stripe's or PayPal's secure payment interface. WaveProxy does not store full payment card details on our servers. Payment data is handled in compliance with PCI-DSS standards and the respective processor's privacy policy.

7.3 We retain transaction records (amounts, dates, transaction IDs, and truncated card/account identifiers) for accounting, tax, and fraud prevention purposes as required by applicable law.

8. Your Rights

8.1 Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
  • Right to Restriction: Request that we restrict processing in certain circumstances.
  • Right to Data Portability: Request a machine-readable copy to transfer to another provider where technically feasible.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
  • Right to Lodge a Complaint: Lodge a complaint with the applicable data protection authority in your jurisdiction.

8.2 To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

9. Data Security

9.1 We implement robust security measures including:

  • SSL/TLS Encryption: All data transmitted to and from our System is encrypted in transit.
  • Two-Factor Authentication (2FA): Available and recommended for all customer accounts.
  • Access Controls: Role-based access controls restrict who can access personal data within our organization.
  • Encrypted Storage: Sensitive data is stored in encrypted form.
  • Security Monitoring: Continuous monitoring and incident response procedures are in place.
  • Privacy by Design: Our platform is built with privacy principles embedded by default.

9.2 While we take all reasonable steps to protect your data, no internet transmission is completely secure. We encourage all users to enable 2FA and use strong, unique passwords.

10. International Data Transfers

10.1 WaveProxy serves a global customer base. Your personal data may be processed and stored in the United States or other countries where our service providers operate.

10.2 Where data is transferred internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your rights regardless of the destination country.

11. Third-Party Services and Processors

11.1 We use the following third-party service providers:

11.2 All third-party processors are contractually bound to process data only on our instructions and in compliance with applicable data protection law.

12. Cookie Policy

12.1 Our website uses cookies and similar tracking technologies. Unless strictly necessary, we will request your consent when you first visit our System.

12.2 Types of cookies we use:

  • Essential Cookies: Required for System functionality, including session management and login state.
  • Analytics Cookies: Help us understand how visitors interact with our website to improve performance.
  • Preference Cookies: Store your preferences to personalize your experience.

12.3 You can control cookie settings through your browser. Disabling certain cookies may affect System functionality.

13. Data Retention Summary

  • Account data: Duration of account plus reasonable period after closure to comply with legal obligations.
  • Connection logs: 30 days, then permanently deleted or anonymized.
  • Financial records: As required by applicable accounting and tax laws (typically 5–7 years).
  • Communication records: As needed to resolve disputes or legal claims.

14. Contact Us

For any privacy-related questions, data subject requests, or concerns, please contact:

Devopsflare LLC (operating as WaveProxy)
State of Wyoming, USA
Email: [email protected]
Website: https://www.waveproxy.com

We will respond to all privacy inquiries within 30 days of receipt.